Subscriber Retention for Cable
ETAN’s cable solutions are designed to reduce churn and manage the operational costs associated with service disconnection. If you can intercept delinquent customers before disconnection, you can retain their business, receive payment and avoid significant costs.
ETAN provides a full suite of first-party collection and customer service products, starting with welcome calls and installation appointment reminders. Our customized call center programs use sophisticated methodology that motivates customers to respond promptly.